Patient Participation Group

 

During 2011 we have set up a so called virtual Patient Representation Group (PRG) to get your feedback on our practice and to help us improve our services.

To make feedback easier and widely accessible we are using an email based survey system.

The members of our PRG will be invited to participate in a survey from time to time. We will contact you via email and keep our surveys quick to complete, so it shouldn’t take too much of your time.

We would like as many patients as possible, from a wide spectrum of ages and backgrounds to participate. Don't worry if you do not have access to email, you will still be able to participate in the surveys.

At survey times the forms will also be available in paper form from the reception at either surgery. Copies of membership applications, survey documents as well as survey results and action plans will be available to all patients in special folders kept in each waiting room.

If you want to join our PRG and are happy for us to contact you occasionally by email please, send us a note.

The PRG can be reached at hav-pct.prgdahshumberstone@nhs.net

Alternatively use one of the application forms provided in the PRG folder in the waiting rooms.

 Just fill one of them in and hand to a receptionist, or drop it into our repeat prescription box and we'll do the rest.

To see our Patient Survey Results cliick here

2012/13

https://www.surveymonkey.com/sr.aspx?sm=x9itdNssK_2fAshP2VUsj149VH11k_2b459TpIs_2b_2bnLw808_3d

 

 

To access our 2013 Action Plan click on the above tab